Bissell Healthy Home Vacuum User's Guide download pdf (Page 13)

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Clearing clogs continued

If suction is normal at the hose, follow these steps

to check for and clear clogs for floor cleaning:

1. Check diverter area at back of machine for

diverter position and clogs. When the hose

wand is inserted in the base, the diverter

should be up to the left. If a clog is visible near

the diverter, the plastic cover may be removed

to clear the clog by removing the 3 screws.

2. Check the foot hose for clogs (1). If you are

not able to tell from the outside if a clog is

present, remove the bottom 3 screws from

the diverter cover to loosen and straighten

the foot hose (2).

Remove any clogs found and fully

reassemble the cleaner before attempting to

check suction again or using the cleaner.

Thermal motor protection

An internal thermal protector has been designed

into your vacuum to protect it from overheating.

When the thermal protector activates, the main

vacuum motor will stop operating. If this happens,

proceed as follows.

1. Turn the vacuum OFF and unplug from

electrical outlet.

2. Check the vacuum for the source of

overheating problem (i.e. full dirt container,

dirty filters or clog).

3. Fix the problem by following the steps in the

maintenance section of the user guide.

4. When the motor cools for approximately

30 minutes, the thermal protector

automatically resets and cleaning may

continue. If the vacuum will not turn on or

the thermal protector continues to activate,

your vacuum may need servicing. Call

BISSELL Consumer Services or visit the

website to locate an authorized service

center.

Note: The thermal protector controls the

main vacuum motor only, not the brush

motor. If the thermal protector activates,

the brush will continue to operate normally;

however, there will be no suction.

Maintenance and care

Diverter

Foot Hose

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Bissell Healthy Home Vacuum User's Guide Page 13

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