Bissell BS-9400F User Manual

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Troubleshooting
Bissell ProHeat 2X Select BS-9400F
CONTENTS PAGE
Consumer states unit will not spray to the floor and no spray
from the upholstery tool…………………………………………………….Page 2
Consumer states no or low suction…………………….…………………..Page 8
Consumer states unit will spray through the hose, but not to
the floor…………………………………………………………………………Page 11
Consumer states unit will spray at the floor, but not through the
upholstery hose………………………………………………………………Page 12
Consumer states unit is releasing too much solution or only
Shampoo……………………………………………………………………….Page 13
Consumer states unit will not release any shampoo…………………….Page 14
Consumer states no suction through the upholstery hose but does
have suction at the floor…………………………………..………………......Page 16
Consumer states the water that is sprayed out is not hot…………....…Page 17
Consumer states the brush roller will not turn…………………………...Page 18
Consumer states the unit has no power……………………………………Page 21
Consumer states the unit drags on carpet………………………………..Page 22
Consumer States the Tank-In-Tank is leaking at base of the
tank……………………………………………………………………...………Page 23
Consumer states unit is very noisy…………………………………….….Page 24
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Summary of Contents

Page 1 - Troubleshooting

Troubleshooting Bissell ProHeat 2X Select BS-9400F CONTENTS PAGE Consumer states unit will not spray to the floor and no spray from the upholstery

Page 2

Prepared by Monique Lania 10 Call Servicing Guide ProHeat 2X 9400F.doc Solution 3: Remove the tank-in-tank assembly fr

Page 3

Prepared by Monique Lania 11 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit will spray through the hose, but not to the floor. So

Page 4

Prepared by Monique Lania 12 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit will spray at the floor, but not through the upholstery

Page 5

Prepared by Monique Lania 13 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit is releasing too much solution or only shampoo. Solut

Page 6

Prepared by Monique Lania 14 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit will not release any shampoo Solution 1:

Page 7

Prepared by Monique Lania 15 Call Servicing Guide ProHeat 2X 9400F.doc Solution 2: Turn the unit on Yes, problem solved Yes No Reattach gasket b

Page 8

Prepared by Monique Lania 16 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states no suction through the upholstery hose but does have suctio

Page 9

Prepared by Monique Lania 17 Call Servicing Guide ProHeat 2X 9400F.doc Consumer reports the water that is sprayed out is not hot. Solution 1:

Page 10

Prepared by Monique Lania 18 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states the brush will not turn. **NOTE: When the machine is in an

Page 11

Prepared by Monique Lania 19 Call Servicing Guide ProHeat 2X 9400F.doc Solution 2: How? Using a Phillips Head

Page 12

Prepared by Monique Lania 2 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit will not spray to the floor and no spray from the uphols

Page 13

Prepared by Monique Lania 20 Call Servicing Guide ProHeat 2X 9400F.doc Solution 3: How? Using a Phillips He

Page 14

Prepared by Monique Lania 21 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states the unit has no power. Solution 1 How?

Page 15

Prepared by Monique Lania 22 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states the unit drags on carpet Solution 1:

Page 16

Prepared by Monique Lania 23 Call Servicing Guide ProHeat 2X 9400F.doc Consumer States the Tank-In-Tank is leaking at base of the tank. Solution 1

Page 17

Prepared by Monique Lania 24 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states unit is very noisy Solution 1: This is quite normal as t

Page 18

Prepared by Monique Lania 3 Call Servicing Guide ProHeat 2X 9400F.doc Solution 2: Has Tank-in-tank bee

Page 19

Prepared by Monique Lania 4 Call Servicing Guide ProHeat 2X 9400F.doc Solution 3: Solution 2: Yes Yes Remove SmartMix bottle

Page 20

Prepared by Monique Lania 5 Call Servicing Guide ProHeat 2X 9400F.doc Solution 4: How? Using a Phillips Head

Page 21

Prepared by Monique Lania 6 Call Servicing Guide ProHeat 2X 9400F.doc Locate the Small Brush Belt, ha

Page 22

Prepared by Monique Lania 7 Call Servicing Guide ProHeat 2X 9400F.doc Solution 5: How? Using a Phillips Hea

Page 23

Prepared by Monique Lania 8 Call Servicing Guide ProHeat 2X 9400F.doc Consumer states no or low suction Solution 1:

Page 24

Prepared by Monique Lania 9 Call Servicing Guide ProHeat 2X 9400F.doc Solution 2: Grab handle on Tank and lift/pull towards y

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