Bissell 21R9 Series User's Guide Page 9

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www.bissell.com 800.237.7691
Troubleshooting
WARNING:
To reduce the risk of fire,
electric shock or injury,
unplug from the outlet
before servicing.
Cordless bare floor vacuum will not turn on
Possible cause Remedies
1. Cordless bare floor vacuum 1. Make sure cordless bare floor vacuum has
is not charged thoroughly been properly plugged in an outlet for
recommended amount of time. See
Charging the battery on page 8
2. Dirt cup is not secure in unit 2. Ensure dirt cup is latched into base by
pressing down on unit
Cordless bare floor vacuum wont pick up or low suction
Possible cause Remedies
1. Dirt cup is not secure in unit 1. Check assembly of base, correctly position
and secure into place
2. Dirt cup is full of debris 2. Empty dirt cup and replace
3. Clog in unit 3. Follow instructions on page 7 for clearing clogs
4. Filters are dirty 4. Check and clean filters. See Cleaning the
filters on page 6
Handle will not store properly
Possible cause Remedies
1. Handle is upside down 1. Rotate handle 180 degrees
WARNING: This product contains a
nickel-cadmium (Ni-Cd) rechargeable battery pack.
According to Federal and State regulations, removal
and proper disposal of Ni-Cd batteries is required.
For removal of the battery pack in your cordless bare
floor vacuum, see instructions below:
Do not unscrew battery door for any purpose other than to recycle
the battery assembly at end of unit's life.
1. IMPORTANT: Unplug charger.
2. Remove filter and dirt cup assembly.
3. Remove shrink wrap battery pack by unscrewing battery door.
4. Remove wire connectors from the battery pack.
5. Keep battery pack together - DO NOT separate individual batteries.
6. Discard remainder of product.
For specific disposal instructions of batteries, please contact:
RBRC (Rechargeable Battery Recycling Corporation) 1-800-822-8837 or
visit the website: www.rbrc.com
Caution: Altering battery in any way will destroy the appliance and
invalidate the warranty.
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
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